Refund & Exchanges

Mistakes can happen, and if something isn’t right with your order, we’re here to help.

Damaged, faulty, or incorrect items

If your item arrives damaged, faulty, or different from what you ordered, please contact us through our Contact page with your order number and clear photos. We’ll cover the return shipping costs and issue a full refund for the affected item once we’ve reviewed the issue.

Returns for a change of mind

Changed your mind? Contact us within 14 days of receiving your order, and we’ll provide the correct return address and instructions. Return shipping is your responsibility.

Once we receive and check the item, we’ll issue your refund promptly, as long as it’s unworn, unwashed, and in its original condition. You’re welcome to try it on. Refunds are sent to your original payment method, and your bank may take a little extra time to process them.

Exchanges

Chosen the wrong size or color? No worries. Contact us within 14 days of receiving your order, and we’ll help arrange an exchange, subject to availability. We’ll provide the return address and confirm any shipping costs before you send the item back.

How to request help

Please fill out the form on our Contact page and include your order number and the help you need. We’ll get back to you within 24 hours and guide you through the next steps.